Client Service Associate, Account Processing

Wedbush Securities is one of the largest securities firms and investment banks in the nation. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing & Prime Services divisions. Headquartered in Los Angeles, California with over 100 offices and more than 80 correspondent offices, our commitment to providing relentless, customized service is the foundation of our consistent growth.

Our Correspondent Services Division has an immediate need for a Client Service Associate. This position will be responsible for opening accounts for correspondent broker dealers, client service, and quality control as well as PMA, Prime Broker, and DBA package review.

Responsibilities include but are not limited to:

Open different kinds of accounts for our Correspondent Broker-Dealers and ensure proper set up for AML processes

Create PMA and Prime Broker approval packets for circulation to committee

Provide Client Service to correspondents on account related inquiries

Quality control on the compliance and completeness of documents received for new accounts

Process account adjustments for our Broker-dealers at their request

Monitor exception reports (P3 Credit Interest, No DAML, CDC)

Review policies and procedures and make recommendations to management

Handle returned mail processes

Perform other duties as required and assigned

Experience and Skills

Associate's Degree from an accredited university; Bachelor's Degree preferred

Attention to detail to quality check documents

Ability to learn rules and guidelines quickly to maintain document compliance

Ability to communicate professionally to Clients (Broker Dealers) both verbally and written (through email)

Proficiency in MS Suite

Financial services industry or understanding of brokerage business is desirable

Strong organizational and time management skills with attention to detail with problem solving and critical thinking skills

Excellent customer service skills with the ability to thrive in stressful situations

Ability to prioritize, multi-task and meet tight deadlines in a fast-paced environment

Job Benefits

What Wedbush Offers You

As part of the overall compensation package, Wedbush Securities (WS) offers an array of diverse benefits to our Colleagues.

Comprehensive medical, dental, and vision coverage with multiple health plan options

Health Savings Account (HSA) with company-sponsored contributions

Flexible Spending Accounts (FSA) traditional and dependent care

Pre-Tax Commuter Benefits

401(k) Plan: competitive discretionary company matching and profit-sharing contributions

Tuition reimbursement ($5,250 max per year)

Paid Vacation, Sick Time, Holidays, Volunteer Time Off

Paid Leave: Parental Bonding, Jury Duty, Military, Disability, etc.

FINRA and Professional License Sponsorship

Charitable Donation Matching Contributions

Travel & Employee Assistance and Employee Discount Programs

Discretionary compensation based on the colleague's and the firm's performance

Applications will be accepted until the position is filled. Decisions regarding compensation are determined on a case-by-case basis and are dependent on a variety of factors including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current hiring range is $55,000-$62,000.

At Wedbush, we recognize that a diverse and inclusive workforce drives innovation, results in higher Colleague satisfaction, fosters superior client service, and adds meaningful value for stakeholders. WS aims to foster a culture of inclusion where all Colleagues are valued for their unique contributions to the firm and provided equal opportunities to succeed.

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