PM Housekeeping Supervisor

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

The Houston Marriott Westchase is one of the largest full-service Marriott hotels in Houston. We offer over 604 renovated guest rooms and more than 40,000 square feet of event space, including the 10,000-square foot Grand Ballroom, two boardrooms and 18 additional meeting rooms. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. We are conveniently located off of Beltway 8 and Westheimer. Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you!

Overview:

Houston Marriott Westchase Hotel is looking to hire an experienced Housekeeping Supervisor to join our team!

About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fostering a culture of growth and collaboration, we encourage our team members to excel.

Position Summary: As a PM Housekeeping Supervisor you play a crucial role in ensuring an attractive and well-maintained hotel by inspecting guest rooms to ensure it meets hotel standards. This individual is a proactive solution seeker, leading by example, and continuously encourages and engages team members. The successful candidate has a can-do attitude and will jump in where assistance is needed.

Scheduling: This is a Full-Time PM position that requires the availability work availability to work PM shifts from 3:00 PM – 11:00 PM, any day of the week, with no restrictions. The schedule will change weekly based on hotel business demands and staffing.

Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.

Our Values: People First, Integrity, Excellence

People First: A talented, diverse, and passionate team working together with respect.

Integrity: Honesty and accountability to ourselves and colleagues.

Excellence: Surpassing expectations through dedication and innovation.

Opportunity for Growth: This position offers exciting opportunities for career growth within our organization.

Key Responsibilities:

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department, that duties include:

Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.

Inspect guest rooms, public areas, & heart of the house for cleanliness.

Train and motivate team members.

Maintain a regularly scheduled cleaning program.

Maintain supply and linen inventories.

Update room statuses in the computer.

Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Complete ongoing required training and development to maximize potential.

Follow company procedures and follow required best practices and exceed brand standards.

This list is not all inclusive, additional job functions would be discussed during a interview.

The hotel operates seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, should be aware of this fact and that at times it may be necessary to move employees from their accustomed shift as business demands, and assist in other departments and/or job functions as needed and requested by management.

Qualifications:

This position requires strong communication skills and at least 2 years as a room’s inspector and supervisor, preferably in a hotel.

Must have at least (2) years’ experience working in a hotel housekeeping department in a lead or supervisory role.

Ability to speak, read, and write the English language sufficient to understand job directions, read documents, and communicate with guest and staff.

Ability to lift, carry and move linens/objects, weighing up to 50 lbs; able to push, pull cart without assistance up to 200 lbs.

Must be able to spend the majority of the day, up to the entire 8 hour shift, walking, with repetitive twisting, bending, side-to-side movement, pushing and pulling.

General knowledge of cleaning chemicals and their safety preferred.

Strong attention to detail required.

Must be capable of staying calm and professional while working in a fast-paced environment with multiple interruptions.

Excellent communication and interpersonal skills with the ability to interact with many types of personalities.

Must be about to work any day of the week, including weekends and holidays.

Able to be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as they arise.

Able to work well in stressful high-pressure situations with a sense of urgency when needed.

Able to extend arms; with frequent reaching, twisting, pulling, bending, squatting, and stooping.

Excellent Benefits!

Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in benefits, which includes but not limited to:

Exclusive Marriott and Pyramid Global Hospitality hotel discounts worldwide at our award-winning hotels.

Mental wellbeing support for you and your loved ones

401k after 90 days, with a company match to 6%

Quarterly Bonus Eligibility

Performance-based incentives and bonuses

Generous paid time off

Professional guidance and support

Competitive health, dental, and vision insurance plans

Pet insurance for your furry companions

Skill-enhancing job training

Company-paid and Optional Life and Accidental Insurance

Supplemental Accident, Critical Illness and Hospitalization Plans

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

If you are passionate in being a lifelong learner, understanding how machines operate, and working in a collaborative team environment, we invite you to apply for the Building Maintenane Engineer position at Pyramid Global Hospitality. Join us and be a part of our journey to make hospitality better!

Houston Marriott Westchase Hotel and Pyramid Global Hospitality is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color national origin, gender, age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

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