We are now looking for a MS Automated Operations Engineer to secure the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level.
What you will do
Delivery, complete the MS Broadcast Playout MSTOP processes to ensure that services-provided to our customers align to SLA performance levels and delivery expectations. Manage 1st Level
Service Monitoring and Event Management
Ensures the contribution and distribution of primarily live content is scheduled, received, recorded and transmitted as per requirements, following the MSTOP MS Broadcast Content Logistics process.
Secure that distribution transmissions are being delivered to the
Ericsson demarcation point as per SLA.
Perform continuous resource and service status and performance monitoring to proactively detect possible failures and act upon them to ensure 1st level restoration and repair
You will bring
Experience - 3+ years
Passion for Delivering Results & Meeting Customer Expectations
Analyzing skills
Experience Applying Expertise & Technology
Full time