Customer Relationship Executive

Company Description

AdsFlo Worldwide Pvt.Ltd is an advertisement production house based in Kochi, India. We specialize in creating creative content for our clients worldwide, including TV commercials, corporate films, digital marketing content, and advertising photography.

Role Description

This is a full-time on-site role as a Customer Relationship Executive. As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with our clients. Your day-to-day tasks will include managing customer satisfaction, business relationship management, customer service, client relations, and effective communication.

Qualifications

Customer satisfaction and customer service skills

Upselling and Cross-selling

Communication

Strong business relationship management and client relations skills

Excellent communication skills

Ability to prioritize and multitask

Attention to detail and problem-solving skills

Feedback Collection

Sales Reporting

Experience in the advertising or marketing industry is a plus

Bachelor's degree in Business, Marketing, or related field

Full time