Marketing Business Intelligence Analyst

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for Oracle and SAP software and a Salesforce and AWS partner. The Company has operations globally and offers a comprehensive family of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to achieve better business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with Rimini Street on Twitter, Instagram, Facebook and LinkedIn. (IR-RMNI)

We actively seek a Marketing Business Intelligence Analyst. This role is based in India, Hyderabad.

About Rimini Labs India

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Labs India has nicely emerged as Global Capability Centre (GCC), and proudly says, 'if you are best of the best, you belong to Rimini'. We are on a mission to contribute significantly to our 'Rimini ONE' program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.

As part of Marketing Operations, this role is accountable for creating & delivering marketing KPI's / metrics to stakeholders on a regular and as-needed basis.

This person will be the SME of marketing data & KPI's and produce visualizations / dashboards to analyze performance of marketing campaigns and contribution to company's pipeline / revenue and make recommendations for improvement.

Roles/Responsibilities

Apply strong domain knowledge in areas of Marketing performance metrics, marketing funnel, marketing attribution etc. and drive visibility into marketing performance & return on investment

Conceptualise new reports / dashboards and work with different cross functional units to deliver on them

Work independently with global stakeholders to gather requirements, drive consensus around data /metrics/KPI's

Research industry best practices and implement them for marketing reports/dashboards

Produce marketing performance metrics / reports on regular / on-demand basis for all marketing teams and regions

Produce Weekly Scorecards and Quarterly Business Review reports / decks to be shared with executives

Create enablement material and conduct sessions / office hours to train global user community on data, metrics & dashboards and maintain documentation for data terminology and processes

Strong knowledge of Salesforce, Google Analytics, Marketo, Demandbase to support a broad view of the full funnel performance to analyze data and build reports

Work with other organizations such as IT as part of delivering marketing dashboards on Qlik.

Use Excel to build models/reports using pivots, formulas, macros, conditional formatting etc.

Build mockups / wireframes for Marketing reports / dashboards and drive agreements on them

Root cause and fix issues in data, process to enable effective reporting

Work on multiple projects at the same time

Presents results of data analysis and makes recommendations for improvements in processes and programs

Collaborate with and provide support to global field and demand teams with data queries to source and process data for programs

Location

India, Hyderabad

Education

Bachelor's in business or Marketing preferred or equivalent professional experience

Experience

Minimum 5 years of data analysis & BI / reporting experience, preferable in Marketing or Sales

Strong domain knowledge of Marketing performance metrics, demand waterfall, marketing attribution, CMO dashboards etc.

Great with data & high level of proficiency with Excel, ability to manipulate data in excel using pivots, formulas, macros, conditional formatting etc.

Good understanding of SFDC and hands on experience working with SFDC reports, data, objects etc.

Experience with presenting data, insights and recommendations based on analysis

Skills

PowerPoint skills for creating metrics slides / decks

Strong analytical and problem solving skills

Strong knowledge of SFDC

Strong Work Ethic, self-starting attitude, demonstrated flexibility, and a collaborative style with the objective of building strong relationships with diverse internal groups

Communication Skills - Strong verbal, organizational and written communication

Knowledge of Automation platforms (Eloqua, HubSpot, Marketo, Pardot, or similar) – Marketo Preferred

Experience working with Google Analytics, Adobe Analytics

Knowledge of data visualization best practices and working with tools like Qlik, Tableau, Power BI (Qlik preferred)

Predominantly work under Pacific business hours

Why Rimini Street

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

Company

We dream big and innovate boldly.

Colleagues

We work with extraordinary people who create a culture of mutual respect and collaboration.

Clients

We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

Community

We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

Nasdaq-listed under ticker symbol RMNI since October 2017

Over 5,300 signed clients, including over 180 of the Fortune 500 and Global 100 companies

Over 2,000 team members in 23 countries

US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here:

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Full time