JOB DETAILS:
1. Location: Dehradun
2. Shift: US Shift (Night shift)
3. Salary: Hike
4. Working Days: 5 days
5. Working Hours: 7:00 PM- 5:00 AM
Roles & Responsibilities:
● Resolving customer issues and complaints in a timely and professional manner
● Providing customers with helpful information regarding products and services
● Ensuring customer satisfaction through effective problem-solving
● Generating reports and analyzing customer feedback Qualifications:
Requirements & Skills:
● 3+ years of customer service experience.
● Excellent communication and problem-solving skills.
● Knowledge of customer service software, databases, and tools.
● Ability to work independently and as part of a team.
● Ability to multitask and prioritize tasks.
● Strong organizational and time management skills.
● Bachelor's degree or equivalent experience preferred.
Benefits:
● Food provided
● Paid sick time
● Accomodation provide
Full time