Duty Manager-Novotel City Centre New Delhi

Company Description

'Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorâs limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS'

Job Description

Review, analyze and suggest improvement of work flow and standards at the Front Desk

Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates

Communicate with Front Office Manager on all matters regarding guest services & hotel operations

Ensure documentation of all guest related issues using the logbook

Sign media and supervise shift handover procedures

Coordinate and communicate with other hotel departments as required regarding general administration and operations issue

Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies.

Conduct Night Audit Process for hotel

Qualifications

Diploma in Tourism / Hospitality Management

Minimum 4 years of relevant experience in a similar capacity

Excellent reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Additional Information

What Is In It For You

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

Full time