Engineering Manager - SaaS MNC - Hyderabad

Opportunity to be at the forefront of a fast-growing product company Drive a team of high performing individuals to build a high-end product

About Our Client

Our client is a US-Headquartered HR Tech firm that specializes in developing products to solve for talent acquisition and is known for its innovation in cloud-based solutions designed to streamline the recruitment process and enhance talent acquisition and retention. Their comprehensive product portfolio encompasses applicant tracking systems, AI-driven analytics, catering to a diverse range of industries. The company is acknowledged for its dedication to technological advancement and customer-focused approach, providing robust support and training services to ensure client satisfaction.

Job Description

The Engineering Manager will be responsible for:

Collaborating with the Talent team to efficiently acquire and retain human resources to support the team's mission, while taking ownership of the selection process

Cultivating an enjoyable and dynamic work environment, fostering a merit-based culture that is attracting top talent in the industry

Promoting a highly engaged and dedicated work atmosphere by implementing objective-setting and performance management procedures

Guiding and mentoring the team, providing appropriate training and development opportunities, and removing obstacles to enhance team performance

Establishing annual team objectives aligned with the overall departmental goals

Ensuring that the team is executing tasks in accordance with the departmental strategy and annual objectives

Developing, updating, and revising departmental Standard Operating Procedures (SOPs) with Director-level approval

Guaranteeing adherence to established processes and Service Level Agreements (SLAs) by the team

Addressing and resolving any gaps or issues within the team

Creating and managing procedures for handling customer issues, ensuring that the department is maintaining service and productivity standards

Collaborating with various functional areas within the Labs department to currently optimize Agile team performance and achieve product roadmap milestones

The Successful Applicant

Bachelor's or Master's degree in Engineering or a related field with at least 10+ years experience professional experience

Proven experience as an Engineering Manager or in a similar leadership role, with a track record of successfully leading engineering teams

Strong technical background

Excellent leadership and communication skills

What's on Offer

Competitive salary and benefits package

Opportunity to lead and shape a talented engineering team

Contact: Koushambi Sinha Tandon

Quote job ref: JN-

Full time