Apartment Property Manager

Job Description

The Community Manager is responsible for all aspects of the residential community’s operations and objectives. Main responsibilities of this position include, but are not limited to the following:

Financial

Understands overall financial goals and operates in the owners’ best interest.

Oversees and coordinates with accounting the collection of rent, late fees, etc.

Maintains accurate records of community transactions and submits on a monthly basis (i.e. rent rolls, delinquency notices/reports, move-in and move outs, etc.)

Initiates and coordinates with legal team in the event legal action is needed for evictions, etc.

Evaluates proposals and expenses prior to presenting to upper management for approval

Reviews and ensures that A/P invoices are submitted to the accounting department

Leasing

Ensures community is rented to its fullest capacity.

Coordinates marketing and leasing of the community, shows residences, qualifies prospective residents, prepares and negotiates new leases and lease renewals.

Continually updates and analyzes traffic logs, wait lists, renewals, marketing data, conversation ratios, etc. and be ready to give requested information to upper management.

Advise residents of referral fees (if applicable)

General/Administrative

Implements procedures as per the company/community guidelines.

Ensures compliance with lease terms and preparation of all required legal notices.

Maintains resident and community files in the company database (leases, resident notices, service/maintenance requests, etc.)

Resident Retention

Responds to resident concerns and requests in a timely manner.

Carries out resident retention initiatives (i.e. resident functions or perks).

Distributes or post announcements as necessary.

Adheres to and implement community policies.

Personnel Management

Supervises, trains and directs community staff (leasing managers/consultants, day porters, security guards, etc…)

Coordinates maintenance schedule and assignments regularly.

Raises any performance problems to upper management.

Maintenance

Performs regular inspections and evaluations of the community, initiates recommendations to improve the community’s performance and appearance.

Manages entire cycle of tenant requests by responding to tenant needs, ensuring compliance with rules and regulations, coordinating with maintenance staff to resolve problems and following up with residents after problems are resolved to manage resident satisfaction.

Ensures all service/repair requests are properly communicated to maintenance/vendors, and records and documents all requests.

Coordinates repairs and cleaning after move outs and assures that apartments are turned over in a timely manner and are up to company standards.

Safety

Learns and ensures compliance with all company, local, state and federal safety rules.

Essential Job Functions/Qualifications

Complies with expectations as outlined in the Employee Handbook and Community Handbook

Presents self in a professional manner at all times throughout the workday and/or whenever present at the community

Able to clearly define problems, collect relevant information, establish facts, draw conclusions and initiate/recommend appropriate course of action

Builds and maintains positive relationships with tenants and staff

Should possess excellent communication and organizational skills

Should have working knowledge of OSHA, tenant and eviction laws

Minimum 1 years’ experience as a residential or property manager with supervisory experience in the multifamily industry, managing 100 units or more

College degree

California Real Estate License Required

Proficient with MS Office Suite, Outlook

Experience using Yardi, Bluemoon and OnSite is preferred

Property management certification is a plusCompany Description

Jamison Services, Inc. is a privately held company engaged in the ownership, management, development and acquisition of commercial real estate. Headquartered in Los Angeles, California, it currently manages and leases over 100 commercial buildings comprising about 20 million square feet. With a market capitalization over $3 billion dollars, Jamison Services, Inc. continues to expand by actively pursuing commercial real estate in the Los Angeles market.