Delivery Analyst

As a Delivery Analyst, you will receive exposure to all functions and learn the end-to-end mechanics of Acxiom’s business. Daily, you will execute the necessary processes to deliver data products and information to customers. You will analyze customer requirements and ensure that the requirements reflect the actual needs of the customer and advise on potential process improvements and optimum use of data.

Location: Lomas Atlas, Mexico City, MX

Please submit CV in English.

Design, setup, monitor, and validate data product workflows leveraging standard processes and procedures for client accounts. Ensure workflows and quality audits meet client requirements, service level agreements and security policies. Identify, document, and make necessary workflow changes to meet client requirements.

As a Delivery Analyst, you will be responsible for consistently delivering and executing projects within Acxiom’s Data platform. Day to day, you will be managing multiple projects at a time by analyzing priorities, metrics, and deliverables.

DUTIES AND RESPONSIBILITIES

Coordinate and manage source file receipt with clients, vendors, and/or internal stakeholders. Design, construct and execute data workflows, verify input/output counts, monitor data processing, and audit/verify the results based on historical trends.

Validate source and output data, data formatting specifications, and output requirements according to specifications to ensure zero defects.

Deliver accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms.

Ensure compliance with quality assurance processes, established process and procedures, project requirements and service level agreements/expectations.

Research, troubleshoot, and lead the resolution of data or processing issues according to product, client and / or third-party vendor specifications. This includes advising the team and clients on necessary solution changes or fixes to implement as well as the actual work to implement/fix.

Professionally communicate internally and externally with clients and stakeholders as determined by the nature of the discussion. Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting. Point of contact to clients for solution components as well.

Accountable for effective time management to meet deadlines, including taking Initiative to monitor work after hours.

Continually educates themselves on new Product features, improvements, and releases.

Required Experience

Bachelor degree preferred with a minimum of two years of applicable experience required.

Self- motivated that can work well individually and within a diverse team environment

Effective communicator with great time management skills

Microsoft Office applications

Demonstrated ability to communicate with clients and internal stakeholders

Attention to detail, important to monitor and audit solution processing services

SQL / PL-SQL experience

Preferred Experience

Working Knowledge of Big Data

Working Knowledge of Identity Resolution

PII / Pseudonymous Data

USPS Address Standards

GDPR-Privacy Regulations

Encryption/Decryption (PGP/GPG, SDMS, GIS)

Cloud experience (AWS, GCP, Azure)

Ultra-Edit data editor

Acxiom is a multinational company based in the United States that provides technical and consulting services on strategy and analytics of data. Our work for some of the largest brands in the world includes applying technology, identifying ways for our clients to reach customers, understanding their customers and giving advice about using such services to create business growth. By joining our team in Mexico, you will be part of a new location for Acxiom and will have the opportunity to work with colleagues in Mexico as well as teams in the United States and other places. #GD17

Primary Locations:Mexico City

Additional Locations (if applicable):

JR011730