Industrial Service Provider

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada – a division of Graybar Electric US – is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada has 30 branches across Canada and is one of the world’s largest employee-owned companies. If you are highly motivated and have a passion for customer service and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada currently has an exciting career opportunity available out of our Dartmouth, NS branch.

Industrial Service Provider

Job Description:

We are seeking a motivated and customer-oriented Industrial Service Provider to join our team at Graybar Canada. As a field services specialist, you will play a vital role in promoting and facilitating Rockwell Automation and Graybar Canada services, focusing on delivering exceptional customer experiences and driving business growth. You will be responsible for conducting onsite audits, performing assessments and training, and providing power quality studies to our valued customers.

Major Responsibilities:

Collaborate closely with Automation Specialists, Account Managers, and customers to promote and facilitate Rockwell Automation and Graybar Canada services.

Conduct onsite audits at customer locations to assess their technology install base.

Perform standard Arc Flash Assessments and provide customer Arc Flashing Training

Utilize Fluke power analyzers to conduct comprehensive Power Quality Studies

Actively contribute to the growth of Rockwell Automation's repair and remanufacturing business through proactive business development efforts.

Identify additional sales opportunities during customer visits, coordinating with Automation Specialists and Account Managers to maximize revenue.

Conduct all business activities in an ethical and safe manner, adhering to Graybar Canada and OSHA standards.

Adapt and take on additional responsibilities as the scope of this position expands over time.

Preferred Skills & Experience:

Certified Engineering Technologist (CET) or equivalent

Previous experience in field services, preferably in automation, electrical systems, or power distribution.

Strong knowledge of Rockwell Automation products and services is highly desirable.

Excellent interpersonal and communication skills to effectively engage with customers and internal teams.

Demonstrated ability to identify sales opportunities and contribute to business development efforts.

Ethical conduct and commitment to safety standards in all business activities.

Self-motivated and results-oriented mindset with the ability to work independently and as part of a team.

Graybar Canada offers a competitive compensation and benefits package including:

Health and Dental Benefits

Life & AD&D Insurance

Employee Profit Sharing Program

Long Term Disability Benefits

Group RRSP Matching

Corporate Fitness Membership Program

Employee Share Purchase Program

Computer Purchase Plan

Tuition Reimbursement Program

Service Awards Program

Scholarship Program for Employee’s Children

Home and Auto Group Insurance Rates

No Evening or Weekend Shifts

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.

Graybar Canada is an equal opportunity employer that encourages interested candidates to apply.

We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted.

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