Epic PB Analyst

This role takes a lead position in analyzing clinical, business and/or technical processes and problems and formulating, and developing recommendations for new and modified systems and operational workflows. This analyst must have a wholistic view of the Revenue Cycle and understand cross-solution impacts.

This position requires a professional image with excellent customer relations to patients, physicians, and colleagues in accordance with our Service Excellence Standards and Core Values. Key job responsibilities include:

Performs root cause analysis and financial analysis. Communicates business impact and

provides recommendations on technical and operational processes

Develops and presents relevant metrics to inform strategy, requiring data extraction, analysis, interpretation, and presentation. Identifies areas of opportunity via QA process that yield the desired financial, quality, or patient experience outcomes

Process mapping of cross-functional workflows and identifies efficiencies

Collaborates with IT for system build and implementation. Collaborates with operations on training and roll-out

Facilitate process improvement projects while working closely with Subject Matter Experts (SMEs) and process owners to successfully manage project timelines, reporting, recommendations, and implementation plans

Remains current on available technology and maintains a roadmap for implementing new technology. Additionally, stays current on industry best practices to model

Routine audits, investigation, and clean-up of system data

Occasional travel to other offices to accommodate user needs

Occasional travel for training classes, implementations, and conferences

Licenses/Certifications/Registrations/Education

Epic Certification or Accreditation preferred

Minimum of an Bachelor’s degree in Healthcare/Computer Science/Business from an

accredited school or equivalent work experience