IT Support Expert

IT support professional, your role involves providing technical assistance and support to users within an organization or to clients/customers who encounter technical issues with hardware, software, or other computer-related equipment.

Here are some key aspects of the IT support role: Help Desk Support: Respond to inquiries and requests for technical assistance via phone, email, or in-person.

This includes troubleshooting problems, diagnosing issues, and providing solutions or guidance to users experiencing technical difficulties.

Hardware and Software Troubleshooting: Identify and resolve hardware and software issues, such as malfunctioning computers, printers, network devices, or software applications.

This may involve diagnosing hardware problems, reinstalling software, or updating drivers.

Installation and Configuration: Install, configure, and upgrade computer hardware, software, and peripherals.

This includes setting up new computers, installing operating systems and software applications, and configuring network settings.

Network Support: Assist with network-related issues, such as connectivity problems, wireless network setup, and troubleshooting network devices (routers, switches, etc.). This may also involve monitoring network performance and security.

Contact: Interested candidates can send their CV