Staffing Specialist, Tutor Corps

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.

Located within the Department of Student Assessment and MTSS in the Office of Teaching and Learning, the district’s Tutor Corps is an initiative focused on high-dosage, targeted tutoring in Math and Reading for grades K-5 to address unfinished learning caused by the COVID-19 pandemic. The program is part of the district’s multi-year commitment under the Moving Forward Together initiative, which is supported by federal American Recovery Plan (ARP) Elementary & Secondary School Emergency Relief (ESSER III) funds.

Job Summary:

The Staffing Specialist will support CPS students by ensuring the appropriate scheduling and availability of Tutors at their school. This position will assist the Program Manager with Tutor Corps recruitment and acquisition processes and will provide additional support to the Student Assessment and MTSS team. The Staffing Specialist will report to the Program Manager, Tutor Corps.

The Staffing Specialist will be held accountable for the following responsibilities:

Serve as the primary point of contact for school leadership, central office staff, and part-time tutors with questions regarding the Tutor Corps program

Manage the day-to-day operations of all part-time tutors, including scheduling and assigned placement, providing support, and responding to any inquiries.

Support the recruitment process for part-time Tutors to be staffed at elementary and high schools, including interviewing and retention efforts.

Collaborate with school leadership to determine school needs and assign appropriate Tutor Corps personnel.

Support principals with managing the timekeeping and compensation for all Tutors, including answering questions about payment and any applicable benefits (ie, accrual of sick time, etc.)

Work with school-based payroll clerks and tutors to ensure all payroll procedures are correctly followed.

Manage communication with school leadership to keep them informed of Tutor expectations, absences, new hires, etc.

Design training and ongoing support for Tutors to ensure their success, including but not limited to CPS Safe Schools and vendor training

Maintain accurate records of tutor performance (ie completion of training, attendance, etc.)

Schedule and organize tutor training sessions

Support tutor access to devices, supplies, and technology platforms

Other duties as assigned

In order to be successful and achieve the above responsibilities, the Staffing Specialist must possess the following qualifications:

Education Required:

High school diploma or GED equivalent is required

Bachelor’s degree from an accredited college or university is preferred

Experience Required:

Minimum of three (3) years of relevant professional experience, including the following, is required:

Experience as an administrative assistant, project/program coordinator, or other roles with similar responsibilities

Experience providing recruitment or talent acquisition support

Customer service experience, including experience working with various levels of management

Knowledge, Skills, and Abilities:

Strong communication skills (speaking - including presentations - listening, and writing)

Highly responsive via email, phone call, or other methods of communication

Demonstrate high levels of integrity, honesty, credibility, and the courage to make difficult yet necessary decisions

Ability to build collaborative relationships with a variety of constituent groups, including external partners, to ensure the entire system operates in the most effective manner possible to support schools and principals

Demonstrates a sense of urgency in accomplishing goals and objectives to ensure success

Takes initiative to identify challenges and recommend solutions; identifies, documents, and shares best practices

Ability to define problems, analyze data, and outline valid conclusions and action steps

Conditions of Employment

As a condition of employment with the Chicago Public Schools (CPS), employees are required to:

Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois.

Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up-to-date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. “Up-to-date” on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters.