Food & Beverage Supervisor

Location:

Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.

Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.

Job Description:

To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Responsibilities:

Have full knowledge of all menus and beverage menus

Have full knowledge of responsible alcohol service

Proper setup and breakdown of area and service station

Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone

Multi-task several guests and duties at once, maintaining the highest levels of service

Take food and beverage orders from guests

Enter in orders to the computer ensuring accuracy and timeliness

Manage walk-up and seated guests appropriately

Prepare beverages for servers from printed tickets

Follow service standards and best practices at all times

Demonstrate excellent teamwork with internal associates

Responsible for assigned shift, assisting in overall management

Demonstrate excellent teamwork with associates

Must have excellent math skills

Demonstrate full working knowledge of POS system

Maintain a clean and safe work environment

Be pleasant, smile, and greet all guests, using guest names when obtained

Assist in overall supervision of the department

Check staff punctuality

Must have sense of urgency throughout entire shift

Handle guest comments and complaints

Stay on the floor during operating hours

Communicate with guests and receive feedback

Observe, teach, and correct associates' service

Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS

Perform any other duties assigned by Management/Chef

Complete daily requisitons from purchasing

Complete monthly beverage inventory

Assist in scheduling as needed

Coordinate to ensure compliance in all property and corporate food and beverage initiatives

Qualifications:

Previous Supervisor experience highly preferred

Must have bartending experience

Must be knowledgeable of wines, beer and liquor

Must have state issued Manager/Supervisor's Food Handler's Certification

Able to stand for extended periods of time

Able to work long hours/shifts

Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally

Able to walk, sit, stand, squat, reach, and lean in the course of daily business

Able to carry and balance oval and cocktail trays

Able to push purchasing carts for a distance.

Must have TIPS certification.

Must have ServSafe Food Handlers Certification

Must be able to work a flexible schedule to include nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

Permanent