Plant Quality Leader

PURPOSE OF THE JOB

The Amarillo Quality Leader provides Quality Management leadership with respect to the T30 Single End Roving and Wet Used Chop Platform. The Quality Leader demonstrates teamwork and commitment to the success of Amarillo Site and Owens Corning. The Quality Leader is a recognized leader that demonstrates Owens Corning’s values and a commitment to high performance. The Quality Leader plans, strategizes, and evaluates quality assurance process through examining the systems, measures, and statistical techniques. They will create and analyze operations and restrictions regarding services. Individual is responsible for auditing and executing training on quality assurance concepts and equipment. Quality Leader will collaborate with other engineering business-partners within the Owens Corning organization, along with customers and suppliers. They will inspect quality equipment and recommend improvements.

Join an organization that believes that every employee owns a piece of our bold growth goals and ultimate success. We are a market-leading innovator that has placed on the Fortune 500®. Owens Corning is devoted to delivering sustainable solutions across our three business segments while striving to ensure our people and products make the world a better place. We take pride in having an inclusive and diverse workplace with employees around the globe. A holistic sense of community exists across our entire organization as our talent grows globally. We are a company that fully recognizes the importance of paving a path to a sustainable and safe enterprise through investing in our people. Our desire to make an impactful difference in the world flows from top down to all levels of the organization. By being a company that instills pride within every employee, we aspire to build market-leading businesses; global in scope - human in scale.

Reports to: Plant Leader

Span of Control: 3 Quality Technicians

JOB RESPONSIBILITIES

The Amarillo Quality Leader provides Quality Management leadership with respect to the T30 Single End Roving and Wet Used Chop Platform. The Quality Leader demonstrates teamwork and commitment to the success of Amarillo Site and Owens Corning. The Quality Leader is a recognized leader that demonstrates Owens Corning’s values and a commitment to high performance. The Quality Leader plans, strategizes, and evaluates quality assurance process through examining the systems, measures, and statistical techniques. They will create and analyze operations and restrictions regarding services. Individual is responsible for auditing and executing training on quality assurance concepts and equipment. Quality Leader will collaborate with other engineering business-partners within the Owens Corning organization, along with customers and suppliers. They will inspect quality equipment and recommend improvements.

Join an organization that believes that every employee owns a piece of our bold growth goals and ultimate success. We are a market-leading innovator that has placed on the Fortune 500®. Owens Corning is devoted to delivering sustainable solutions across our three business segments while striving to ensure our people and products make the world a better place. We take pride in having an inclusive and diverse workplace with employees around the globe. A holistic sense of community exists across our entire organization as our talent grows globally. We are a company that fully recognizes the importance of paving a path to a sustainable and safe enterprise through investing in our people. Our desire to make an impactful difference in the world flows from top down to all levels of the organization. By being a company that instills pride within every employee, we aspire to build market-leading businesses; global in scope - human in scale.

Reports to: Plant Leader

Direct Reports: (3) Quality Technical Supports

JOB RESPONSIBILITIES

Knowing the Manufacturing Processes and building a Quality Management System

Continuously builds an intimate insight and knowledge of the technical processes internally and externally with customers

Improve and implement a Quality Management System in the plant, gaining alignment with the entire plant leadership team

Developing and implementing procedures and systems to ensure products consistently meet or exceed customer expectations

Knowing Our Customers

Has the responsibility to ensure customer satisfaction is paramount in designing, implementing, and maintaining processes and quality systems.

Identifying, understanding, and teaching others the critical product characteristics required to provide our customers with a quality product

Supporting experiments or trials for new and existing products to ensure they meet customer’s fitness for use

Manage customer complaints including service exceptions and claim dollars

Responsible for investigating all customer complaints, determining root causes, implementing corrective actions, and communicating with the customer.

Providing the Process Design

The Quality Leader supports the capital delivery team to ensure production process is designed correctly to ensure safe production processes that comply with OC standards and legal requirements

Ergonomically sound production process that have no impact on the health of operators and staff

Environmentally friendly production processes that minimize the environmental footprint of the facility

Cost effective production processes that allow OC to effectively compete on the marketplace

Supporting T30 and WUCs strive for Operational Excellence

Develops, communicates, and leads plans to implement and sustain the Quality Management Systems that ensure cost effective processes to meet customer requirements

Supports plans to operate and maintain facilities in such a way as to sustain mechanical integrity and prevent incidents

Supports plans to maximize the efficiency of operations and conserve natural resources

Live the Safety stand, adhere to the safety responsibilities

Safe, clean, and environmentally friendly work environment, and becoming and maintaining to be compliant with company and local regulation

Ensuring that all control plans, work instructions, and other procedures related to the technical operation of the production lines ensure the safety of employees

Building a culture where safety is a true condition of employment

Implementing a personal safety action plan

Leading and Developing Talent

Lead, coach and develop direct reports (Process Engineers)

Provides leadership of all quality initiatives in the Plant

Leads the development, implementation and evaluation of quality processes and procedures in the Plant, all working toward achieving the quality goals of the Plant and delighting the customer

Managing the training of primary employees in the manufacturing process

Training employees in process control procedures

Working with employees to develop and implement operator control plans

Works in a team environment where accountability for compliance of all quality systems and customer satisfaction is incumbent on both the leadership team and the individual.

Partnering with maintenance to develop and implement total productive maintenance plans for equipment to ensure employee understanding and ownership

Individual quality goals and objectives

Presence of operator control plans

Executes capital projects related to quality, TPM, Improvement projects or others as needed

Provides QM Pillar Leadership for the QM Pillar team

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Engineering or related field, preferably in chemical or mechanical engineering

A minimum of 5-7 years of technical (leadership) experience in quality

Experience with developing and implementing Quality Management Systems (ISO, TS)

Experience and implementation of SPC and statistics

Strong customer management with balanced sales and operations focus

PREFERRED EXPERIENCE:

Six Sigma or lean manufacturing experience

Familiar with ISO 9001 type quality systems

Certified Quality Engineer (ASQ CQE)

Knowledge and experience in project management

TPM

KNOWLEDGE, SKILLS & ABILITIES:

Influence through personal power

Ability to organize and lead Global multi-functional teams (in a matrix setting) to achieve (project) objectives

Strong listening and comprehension skills

Collaborate and foster teamwork.

Partners with people both within and outside the immediate work team to generate ideas, solve problems, and garner different perspectives

Builds cooperation and commitment to establish and achieve mutually determined plans and decisions

Communicates to ensure clarity around goals, objectives, and expectations

Celebrates team success

Project management skills

Change agent: comfortable with ‘what could be’ mindset, innovative and able to drive change by fostering teamwork and engaging others

Business and Financial acumen to understand the drivers of success and how they interact

Ability to understand complex, technical properties and jargon from construction, fibers, wet laid process and product characteristics and applications

Act on analysis: data driven, ability to integrate information into a conceptual whole and acts after conducting an insightful analysis and an in-depth evaluation of the pros/cons of alternatives

External perspective and understands that all business opportunities start with the knowledge of how to create value for the customer

Manage work: Organizes, plans and sets priorities based upon deadlines, timelines and what is considered most critical and beneficial for the company

Sets the best course of action and aggressively implements plans to achieve timely and efficient results

Promotes reliability and dependability by following-through and verifying the needs of others are satisfied

A career at Owens Corning offers the ability to enhance your expertise and achieve your personal and professional aspirations. Through it all, we’ll empower you with an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and more opportunities to make your impact.

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, protected veterans and individuals with disabilities are encouraged to apply.

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About Owens Corning

Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our three integrated businesses – Composites, Insulation, and Roofing – provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with approximately 18,000 employees in 30 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visit

Owens Corning is an equal opportunity employer.