Customer Service Representative - Japanese Support - E Commerce

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of thecompany’s customers.

Qualifications

Excellent in speaking, writing and reading Japanese language (Native / Business level). Independent & customer friendly. Able to demonstrate conflict resolution, negotiation and de-escalation skills. Flexible with working schedule.

Responsibilities

Provide e-commerce customer support via phone, email and online chat. Answer customer comments, enquiries, and complaints in a professional manner. Maintain good relationship & positive engagement with customers.

Regular Full-Time