Information Technology Support Specialist

We are currently seeking a System Administrator. The System Administrator will provide excellent service and meet client needs while offering effective technological solutions to the organization with a focus on Active Directory and M365 Administration.

General Function:

maintains, and troubleshoots required client software and hardware

to perform standard break-fix triage for hardware and software on end user systems.

software support utilizing Windows Operating Systems.

and maintaining hardware and computer peripherals.

networking and connection issues.

Active Directory, Azure AD, and M365 platforms

to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations.

Minimum Knowledge, Skills and Abilities required:

work experience as a desktop support engineer or support technician.

Experience with Active Directory, Azure Active Directory, and EntraID/SSO

Experience with Office 365 administration

with Exchange online and general email troubleshooting

be able to work well both independently and in team settings

organization and multitasking skills

Preferred Knowledge:

with Tanium

with PKI/Certificates/Digicert

with Teams Conferencing