Logistics Aftersales Manager

LX Pantos America, Inc., an affiliate of LX Pantos, a leading total logistics providing company for Korea, is looking to expand other territories in most effective ways to lead the market.

The company endeavors to create customer value in various logistics areas, such as project cargo, break bulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, last mile delivery, and consulting, through its global networks that aim to reduce customers' logistics cost and provide top-notch services as well as its network systems that connect warehouses in major locations, ports and, airports worldwide.

At LX Pantos America, Inc., we are seeking for an individual who is ready for challenge and can leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and for the company.

Description

Job Title: Logistics Warehousing and Distribution After-Sales Management (Assistant Manager ~ Manager)

Job Type: Full-time

Job location: US HQ located in Englewood Cliffs, NJ

Reports to: US Warehouse & Distribution Operations Director

Job Summary

As Logistics Warehousing and Distribution After-Sales Management members, an applicant needs to show ability to manage warehousing and distribution logistics services and become face of the company.

Job Responsibilities

Business Implementation Coordination

Internal business process set-up with operations team

IT Interface setting support

Update and maintain SOP (Standard Operation Procedure)

Maintain and update contract and rate table

Business Review support (Analysis, monitoring and evaluation of the customer’s KPIs)

Develop and propose contingency plan during emergency, critical operational irregularity, and pro-active Communication

Attending customer meeting or conference call & trouble shooting

Billing Audit

Ad-Hoc quotation

Other tasks and responsibilities assigned from time to time

Requirements

Warehousing/transportation logistics knowledge with a minimum 5 years of logistics industry experience

Excellent knowledge of logistics including warehousing and transportation

Customer centric & pro-activeness mind set

Proficient with Microsoft and other computer programs

Strong inter-personal and communication skills, both verbal and written

Strong presentation skills

Strong organization skills

Ability to multitask and work efficiently

Work location

HQ located in Englewood Cliffs, NJ

domestic travels as needed

Benefits

Dental, Vision Insurance Plan (100% Employer paid)

Plan w/ Employer Match

Insurance Plan (100% Employer paid)

PTO, Paid Holiday, Floating Holiday