Senior Technical Consultant - Client Success

About us:

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises’ siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn’t stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too. We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we’ll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

What you’ll do for us…

Carry out timely response and resolution of batch automation disruptions, in order to meet customer SLA’s with accurate and on-time results

Validating, synthesizing, transforming customer data for planning, visibility, collaboration, and analytics using tools like SQL/SSIS/Excel.

Review and analyze the data provided by the customer along with its technical/functional intent and interdependencies.

Ensure smooth operations of o9's cloud-based solution, supporting continuous integration and delivery processes

Collect, monitor and analyze systems performance data for improved performance; create automated tasks with shell scripts (bash, PowerShell, python)

Understand the o9 platform’s data model (table structures, linkages, optimal designs) post-go-live for maintaining, debugging, and enhancing various planning use cases.

Participate in the technical design, data requirements gathering, making recommendations in case of inaccurate or missing data.

What you’ll have...

Experience: 2+ years

Education: BE/Btech/Mtech/MCA

Languages: SQL and leveraging ETL tools like SSIS for data transformations. Python, Bash, and/or Powershell Scripting, Apache NiFi,

Good to have skills - Hadoop, Hive, PySpark,

Experience with Supply chain planning applications is preferred.

Ability to take complete ownership of work and deliver with minimal management oversight.

Experience with Amazon Web Services (AWS), AZURE, Google Cloud Infrastructures preferred.

Statistical, Optimization, and Simulation skills through software tools and packages like R/Javascript/Python preferred.

What we’ll do for you…

Competitive salary

Get social: When we work from home, we play from home with fun after-work activities like Friday Socials. If you’re in the office, feel free to join these events in person.

Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us.

Flat organization: With a very strong entrepreneurial culture (and no corporate politics).

Support network: Work with a team you can learn from and every day.

Diversity: We pride ourselves on our international working environment.

Work Life Balance:

Feel part of A team:

More about us…

With the latest increase in our valuation from $2.7B to $3.7B despite challenging global macroeconomic conditions, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.

Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others.

Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore and Munich.

o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law