ServiceNow Lead / Architect

Skillset: ServiceNow Lead / Architect

Experience: 7 – 15 Years

Relevant Experience: 5+ Years

Job Location: Bangalore / Hyderabad / Kolkata / Mumbai / Chennai / Cochin / Noida / Pune / Trivandrum

Job Description Lead:

The incumbent should have an overall experience of 7 -9 years in engineering & development role with 5 years specific to specific to ServiceNow software suite, in the below technical areas:

• Good Understanding of development and implementation of “as a service” and cloud platforms and products. Experience of Development of Customized SaaS Platforms.

• Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules: Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management, Discovery, Orchestration, ITOM

• ServiceNow Developer-level training and / or equivalent hands-on experience

• In-depth understanding and hands-on application of Service Management business processes. ITIL/ITOM knowledge is a plus.

• Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s.

• Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.

• Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.

• Ability to review / interpret / refine requests from the business community and translate them into functional and technical requirements which can be estimated for complexity and then queued for implementation.

• Has experience functioning as a Senior developer/Lead role in multiple ServiceNow implementations.

• Ability to build & present solutions & proposals to global clients.

• Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.

Job Description Architect:

• Minimum 7 yrs in service now is required for an architect role.

• Implementation experience on more than one module like ITSM, ITOM, HRSD, CSM etc.

• Experience integrations and should have integrated at least 10+ tools with ServiceNow.

• Experience in Flow Designer.

• Should be hands on developer as well.

• Experience in managing ServiceNow Partnership.

The incumbent should have an overall experience of 14 years in engineering & development role with 10 years specific to Architecture level and the recent few years specific to ServiceNow software suite, in the below technical areas:

• Strong Knowledge in development and implementation of “as a service” and cloud platforms and products.

• Experience of Development of Customized SaaS Platforms.

• Previous experience implementing and configuring the ServiceNow software suite in one or more of the following modules:

o Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, Asset Management, IT Cost Management.

• ServiceNow Administrator-level training and / or equivalent hands-on experience.

• In-depth understanding and hands-on application of Service Management business processes. ITIL knowledge is a plus.

• Good understanding of the ServiceNow Data Model High-level understanding of the ServiceNow integration (with other systems / applications) architecture, in particular API’s.

• Capable of managing own workload as well as planning / directing the activities of others. Includes work planning, creation of status reports, managing project financials, etc.

• Experience working with a diverse functional and technical team on multiple concurrent streams / tracks of work.

Regards,

Suresh