TDBP - Learning & Development

Job Description

Location:

Please note this is a hybrid role, minimum 3 days in the office – Rye, NY or Chelmsford, MA

About this Role:

The Talent Development Business Partner (TDBP): Learning and Development will be collaborative in working with all internal partners and deliver a high level of service in meeting the learning and development needs of the organization. The ideal candidate will possess a strong learning technology and multimedia skillset to design innovative, memorable, effective, and engaging learning experiences. This will include instructor-led facilitation (onsite or through video conference), e-learning, videos, animated modules, simulations, interactive tutorials, and other learning assets. As well as curation of third-party content solutions.

Responsibilities:

Accountable for planning, designing, developing, implementing, and evaluating all education initiatives offered through instructor-led, online, and blended learning methods to ensure the most effective learning strategies to meet organizational goals and objectives.

Monitor organizational compliance with all required learning activities for periodic audit and annual exam preparation.

Build working partnerships with leaders and act as a trusted advisor on education and engagement matters.

Maintain a working knowledge of best practices and external trends for effective learning methods.

Responsible for the design and maintenance of procedures, guidelines, processes, and resources to support knowledge management.

Evaluate the effectiveness of all custom learning programs through tracking, analyzing, and examining learners’ satisfaction levels and proficiency assessments. Follow up and make necessary adjustments to design, as necessary.

Manage vendor relationships and oversee vendor performance, conduct vendor screening, and assist with vendor selection for learning and development needs.

Catalog, update, redesign and maintain custom content to ensure relevancy, accuracy, and continuous improvement.

Design and administer assessments to support defined learning objectives and create metrics to measure the effectiveness of learning courses.

Facilitate learning courses for foundational, continuous, and regulatory learning needs.

Provide mentoring and guidance to Guiding Star on-the-job trainers, on effective use of materials. Conduct follow-ups as necessary, to assess knowledge retention and application and to provide any needed coaching.

Conduct presentations for various groups including executive leadership.

Remain updated on new delivery strategies and options and include facets of social and peer learning, game-based learning, informal learning, etc. as needed.

Measure return on learning investments by evaluating programs/materials to ensure that the desired learning objectives and goals are achieved.

Who you are:

Experience with eLearning content authoring tools preferred (ex Articulate and Vyond).

Experience with knowledge base software preferred (ex Confluence).

Experience with learning management systems preferred (ex BAI).

Experience with leadership development and sales enablement training.

Above-average proficiency with MS Office Suite of Products (MS Word, Excel, PowerPoint).

Proven planning and organizational skills with the ability to manage multiple and diverse projects simultaneously.

Demonstrated problem-solving ability and consistent, logical and effective decision-making.

Knowledge of financial operations or experience in a financial institution preferred.

Business travel to all branch/operations locations; including, some overnight stays as needed.

Benefits:

Enjoy health, dental and vision insurance on day one of employment (full time staff)

401K - 100% match up to 6%

Federal Holidays

Work-Life Balance

Career Planning

Bonus Eligible

EQUAL OPPORTUNITY EMPLOYERUSALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills and experiences within our workforce.

This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.