Digital Product Manager II

Overview:

With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.

Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.

How we lead

At 7-Eleven we are guided by our Leadership Principles.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

Responsibilities:

The Digital team at 7-Eleven is reimagining how consumers view convenience. As a Product Manager, you'll lead development of new experiences that will not only transform the business but will shape our digital future. Product managers will define product strategy, develop, launch, and enhance products and services that drive our business forward. You’ll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.

Why choose 7-Eleven? Because we are disruptors. We are makers. We are innovators. We are here to make a lasting change, and that change starts with you.

Design, manage, and execute on the vision for 7-Eleven’s Digital Products.

Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps.

Lead & facilitate in-person research to gain deep customer understanding and empathy.

Turn customer insights into actionable strategies and priorities.

Identify immediate and/or upcoming user needs, then work with the team to develop a product plan that addresses them.

Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy.

You don’t believe in MVP, but MDP, Minimally Delightful Product.

Define learning agenda and key performance indicators (KPIs) to measure success/failure.

Prioritize features and tasks for the product using internal tools, tracking, and reviewing the product direction and current work frequently.

Strategically evolve and grow existing products and services to constantly deliver a better CX.

Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently.

Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics.

Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making.

Qualifications:

Qualifications:

Minimum 3 software implementation projects with SaaS, PaaS or other software within previous 3 years as product manager, business/systems analyst, or project manager.

Minimum 1 year of experience in digital product management.

2-3 years of experience translating business strategy and analysis into digital products.

1-2 years of experience in Agile product management.

Product Management frameworks, human centered design, design thinking, empathy research.

Other:

Role will be internal facing to implement software and customize to various digital merchandising roles

Will also continue the development of custom-built software for internal customers.

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