Digital Account Manager

Digital Account Manager

Department: Digital

Position Summary

The Digital Account Manager will be a key contributor in our Client Services team and will be responsible for working with internal and external partners to flawlessly execute campaigns for Advertisers/Agencies in Local US Markets and drive revenue for Entravision. The right individual will be effective in communication, organization, and analytical thinking, while thriving in an ever-evolving, fast-paced environment. Your team will include thoughtful, problem-solving individuals who are passionate about working with their clients.

Duties And Responsibilities

Project manage multiple campaigns from pre-launch through campaign wrap with focus on client KPIs and retention

Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting

Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable

Think strategically about our clients’ business goals and how we can optimize performance to align with customer needs throughout their campaign

Provide necessary campaign deliverables including but not limited to: reporting, screenshots, performance insights, and ad-hoc requests

Cultivate positive business relationships with clients and sales, design, operations, and technical teams

Collaborate with billing team to resolve monthly invoicing queries

Requirements And General Skills

3+ years in digital advertising specifically in campaign execution and delivery, client communication, and project management

Understanding basic digital terminology and application (ie CPM, Bidding, Margins, CPC, etc)

Knowledge of post-sale process and creation of digital assets; experience with display, mobile, audio, video, OTT/CTV, and SEM advertising products

Experience managing lead-gen campaigns (Google Ads & Facebook) a HUGE PLUS!

Understanding and experience with creative specs, tags, ad copy and custom ad/content creation

Skill in working within internal order management systems and third-party systems to monitor campaign delivery and performance

Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner

Excellent client service and verbal and written communication skills; results driven with strong analytical skills

Experience creating visually appealing and analytical presentations utilizing campaign performance and industry data in order to reinforce delivery of client KPIs and maintain client retention

Enjoy working in a collaborative team environment, sharing knowledge across the department

Must be fluent in English (written and verbal)

Expected Hours of Work

This is a Full Time position. Actual hours and schedule may vary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Entravision Communications is an Equal Opportunity Employer.

We encourage women and minorities to apply.