Lead Engineer - Windows

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What We'll Bring

Dynamics of the Role

The End-User Compute position is for a Windows Lead Engineer that has deep knowledge and experience with Windows OS supporting the Global Windows environment for TransUnion. The EUC Engineering team implements and configures Enterprise technology architecture solutions. The team's expertise spans operating systems/compute, storage, database, networking, and operations infrastructure, typically involving Windows OS both Physical and Virtual Images.

The Team's Focus –

Experience with one or more of the following technologies is preferred:

PowerShell and other scripting languages

Windows Bitlocker, DLP, Antivirus Software, Tanium

Microsoft Active Directory services (AD) and Azure Active Directory services (AAD)

Experience with Azure, EMS, O365, Autopilot

Ability to manage multiple competing priorities.

Exceptional communication, organization/planning, interpersonal, and customer service, support and response skills.

Experience with video conferencing such as Polycom, MS Teams and Zoom

What You'll Bring

How You Will Contribute

Execute large-scale software updates and deployments, platform migration and endpoint and vulnerability management

Design and conduct systems integration testing, component integration testing and user acceptance testing

Interact with clients and building strong trust and results-based relationships

Proven track record of successfully delivering infrastructure solutions

Working with global teams, virtual teams and offshore resources/delivery centers

Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

Project reporting and an awareness of Project Management methodologies

Knowledge of ITIL v3 processes and standards

7+ years' experience with System Center Configuration Management (SCCM) design/architecture and operations/administration

Knowledge of several of the following areas: o System Center Configuration Manager (SCCM) Current Branch o Microsoft Intune or other MDM AirWatch o Windows 10/11 Operating Systems, including the ability to drive detailed technical workshops around migration, features, servicing and security o Migration Tool (USMT) and other deployment tools o Group Policy Object analysis, design, implementation and testing o Desktop and Application Virtualization platforms and technologies, App-V, VMware o Deployment methodologies and User State Migration processes o Systrack Analysis Tool

Windows server platforms, network diagnostic tools, Active Directory, DHCP and VPN troubleshooting.

Highly developed analytical skills and the ability to solve complex technical problems using a methodical systemic approach.

Experience troubleshooting workstations, imaging devices, and telecom.

Knowledge of operations management, systems security and security standards, testing processes and protocols, relational databases, network devices and other core infrastructure concepts

Impact You'll Make

What We Offer We aim high — and are reaching for new heights every day. This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation. These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve. We believe in the power to achieve and are taking it in bold new directions. Who We Are A global leader in credit information and information management services, Transunion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Lead Engineer, Desktop Systems

Full time