Technical Specialist

Posting).

VMware Administrator L3 Maintain a stable and reliable VMware Production Environment and take proactive actions Must have good knowledge on vSphere 5.x, 6.x, 7.x and VMotion & datastore management. Experience in VMware environment including ESXi,vCenter,HA,DRS,VSphere vSS and vDS,datastore using SAN and NFS. Experience in v2v and p2v conversion Experience in configuring vRealize Automation suite Hands on experience in maintaining/supporting Windows Server Administration (NT, 2000, 2003, 2008, 2102, 2019). Install, configure, monitor and maintain server hardware and operating system.Working experience of on Installation, Configuration and Troubleshooting of MSCS. Should possess a hands-on experience in Memory dump troubleshooting, blue dump troubleshooting, performance tuning and h/w related errors. Should Possess a very good knowledge in trouble shooting HP/DELL/IBM Hardware problem, upgrading firmware etc., Should have knowledge on various hardware models such as (HP DL360 G5, DL380 G6,DL385 G8,DL380 G7,DL380 G8,DL380 G6 etc,BL460c G6, HP c7000,PE1855,p-Class enclosure, DELL PE1850,PE1950,IBM xSeries 205, IBM 72336M2). Good knowledge and experience of Storage, backup, and Network technologies Good knowledge and experience on Active directory, DHCP, DNS Should have experience on scripting using Ansible, Python, Powershell etc., Maintain a proactive review on the performance of servers. Work on problem resolution, identifying the root causes, and taking preventive maintenance. Execute change management processes in accordance with company standards. Should troubleshoot file/print/share issues. Should have the knowledge in analyzing the root cause of an issue and finding out the permanent fix. Should have knowledge in troubleshooting in BSOD error. Should have the knowledge in configuring ILO. Should have knowledge in various blade troubleshooting. Service monitoring and SLA management. Process Management as per ITIL & IT Service Management. Should have excellent communication skills (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

Infrastructure Management Services (IMS)-Windows-VMWare

Auto req ID

1358870BR

Full time