Scrum Master, ServiceNow

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Join a team that is changing millions of lives. span style=margin: 0px; padding: 0px; font-size: 16pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #1b96ce; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Transforming smiles, changing lives. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #000000; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

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At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #000000; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

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Ready to join us

About this opportunity span style=margin: 0px; padding: 0px; font-size: 16pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #1b96ce; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Are you someone who is passionate about fostering a high-performance culture by applying digital solutions to improve employee productivity, innovation, and commitment Do you possess a unique blend of digital, technical and people skills Align Technology is looking for an entrepreneurial, dynamic people-oriented service owner to drive systemic enablement of digital solutions that make it possible for employees to thrive in their jobs and differentiates Align Technology in the marketplace as an employer of choice.

Align is currently seeking a Scrum Master, ServiceNow to join our DWE organization. This position will vary in the scope of project responsibilities; however generally this position will facilitate successful delivery of HR Service Delivery solution and coordinate the development of ServiceNow applications and integrations. You will be responsible for ensuring that the team follows the agile principles and practices, delivers high-quality products, and meets the deadlines and expectations of the stakeholders. You will also collaborate with the product owner, the development team, and other Scrum Masters to align the vision, scope, and roadmap of the projects.

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In this role, you will… span style=margin: 0px; padding: 0px; font-size: 16pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #1b96ce; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Organize and facilitate the scrum ceremonies, such as sprint planning, daily stand-up, sprint review, and sprint retrospective.

Lead the scrum team of developers, testers, and business users in delivering the ServiceNow application solution using agile methodology.

Help the product owner and teams to define and prioritize the product backlog, and to create user stories and acceptance criteria.

Identifying and engaging the relevant stakeholders and business partners to design the delivery of the appropriate cadence for stakeholder engagement with their buy-in.

Empower the team to self-organize and deliver high-quality solutions that meet the business needs and expectations.

Track and monitor the progress and quality of the team's deliverables and communicate the status and risks to the stakeholders.

Coach and mentor, the team on agile values, principles, and practices, and foster a culture of continuous improvement and feedback.

Develops use cases, process diagrams, and requirements documentation using stories and scrum tasks in ServiceNow/Jira

Drives continuous improvement via Inspect and adapt workshops; assesses the agility level of the teams and helps them improve.

Remove any impediments or blockers that hinder the team's productivity and performance.

Manage the dependencies and coordination with other teams and external parties.

Using insights and SME input to create impactful communication and effective collaboration via different channels and medium.

Ensure that the team adheres to the agreed standards and processes, and that they follow the best practices of software development and integrations on ServiceNow platform.

Continuously improve the efficiency and effectiveness of the team and the process.

In this role, you'll need … span style=margin: 0px; padding: 0px; font-size: 16pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #1b96ce; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Bachelor's degree in computer science, information technology, or related field, or equivalent work experience.

5+ years of experience in Scrum Master role, preferably with 3+ years' experience for development projects on the ServiceNow platform.

Strong knowledge of agile methodologies, frameworks, and tools, such as Scrum, Kanban, Jira, Confluence, etc.

Knowledge of ServiceNow modules, workflows, integrations, and configuration

Experience in creating process flow diagrams and use cases.

Excellent verbal and written communication skills with the ability to communicate complex technical concepts to non-technical stakeholders.

Ability to work independently and collaboratively with a diverse and distributed team.

Solid understanding of project and software development methodologies / techniques (AGILE)

Strong interpersonal, negotiation, multitasking, and conflict-management skills

The ability to navigate ambiguity, overcome confusion, and simplify complex situation.

Problem-solving, analytical, and critical thinking skills

Attention to detail, quality, and customer satisfaction.

Strong communication skills - verbal, written, listening and presentation.

Certified Scrum Master (CSM) or equivalent certification.

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Great! Click the Apply link to let us know you are interested. Not the right fit Don't worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

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About Align span style=margin: 0px; padding: 0px; font-size: 16pt; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know Align is the world's largest manufacturer of custom 3D-printed materials. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

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By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

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We respect your privacy. Please review our Applicant Privacy Policies for additional information. span style=margin: 0px; padding: 0px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; data-ccp-props=134233117:true,134233118:true,201341983:0,335559740:240

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

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ABC Responsibilities

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Full time