Case Manager I

Job Description

Position Description:

Employees in this position perform a wide variety of duties related to the education and support of program participants. These employees are aware of available community resources and function as a member of a program team.

Position Expectation:

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities:

Interviews and orients clients and collects information necessary to complete the sign-up process for the program.

Under the supervision of the supervisor (Program Coordinator), the employee records individual participant information, updates participant files, and provides participant status information in order to provide a complete record of services.

Confers with supervisor and other team members at staff meetings, providing and/or receiving information as necessary to assure proper participant management.

Collects and maintains data related to specific reporting requirements of grant, and intra-agency referrals, as assigned by the supervisor (Program Coordinator).

Provides specific community liaison services as assigned by supervisor.

Provides educational services as a part of the team.

Performs other reasonable and related duties as assigned.

Minimum Training and Experience:

Requires a high school diploma or G.E.D. and, preferably, one year of experience in a mental health or addictions treatment setting.

Requires knowledge of addictions treatment and/or mental health treatment program and supportive services.

Requires general understanding of the causes, nature, and treatment of substance abuse and/or mental health programs.