Guidewire Business Analyst

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.

About TCS

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

Skills and Responsibilities:

• Guidewire -Sr Business Analyst Prepare Business requirements documents for changes and enhancements.

• Test and validate all changes prior to implementation to ensure quality and accuracy aligns with Aviva regulatory audit and risk & control standards.

• Document system processes for Guidewire Billing Center

• Identify impacts on business processes based on detailed solutions and strategies.

• Work collaboratively with Guidewire developers to determine both the workaround and the fix to the issue.

• Write technical documents to describe operating procedures.

• Proactive monitoring of system behavior within the operations to ensure that core systems are functioning effectively.

• Creating/enhancing job aids as well as any relevant documentation within Billing.

• Recommend process improvements for Guidewire workflow, moving towards the goal of increasing efficiencies.

• Identify and recommend process improvements in the department.

• Create systems models, specifications, diagrams, and charts.

• Work closely with the Team Leader, and Business Stakeholders to understand current business processes.

• Translate business issues/challenges and objectives into viable quality technical documentation and be able to recommend alternative solutions.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2 week period. We invite you to continue to apply for other opportunities that match your profile.