Sr. Account Manager

Company Description

Zapim was founded in 2021 with the goal of providing worldwide Bulk SMS termination and Data services. We specialize in SMS telephony business and offer Wholesale Termination, Multi-level Reseller service, Dedicated servers, and other communication-related services to small, medium, and large businesses. Our uninterrupted and easy-to-integrate services have garnered high customer satisfaction.

Role Description

This is a full-time on-site role as a Sr. Account Manager at Quick Sms Network Private Limited in Noida. The Sr. Account Manager will be responsible for managing and expanding key customer accounts, building strong relationships with clients, meeting sales targets, negotiating contracts, and providing excellent customer service. They will also collaborate with internal teams to ensure customer satisfaction and success.

Qualifications

Minimum 5+ years of A2P SMS & Cloud Numbers sales and operations experience.

Strong communication and interpersonal skills, Results-driven, Excellent sales and organizational skills

Ability to build and maintain relationships with clients

Proven track record of meeting sales targets and driving revenue growth

Ability to understand customer needs and provide appropriate solutions

Excellent negotiation and presentation skills

Knowledge of SMS termination technology and industry trends

Bachelor's degree in Business Administration, Marketing, or related field

Proficiency in CRM software and Microsoft Office Suite

Ability to work in a fast-paced and dynamic environment