Restaurant Assistant General Manager - Eataly Flatiron

Job Description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters

SHOP a selection of high-quality Italian, local and homemade products

LEARN through our classes and our team’s product knowledgeJob Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards

Works the floor actively, applying a hands-on approach, unafraid to get hands dirty

Hires, assigns, trains, motivates, evaluates and terminates team members as necessary

Provides in-the-moment coaching and feedback to team members, actively facilitating their growth

Manages inventory levels and replenishes goods and operating materials

Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.

Documents, investigates and resolves employee and guest incidents

Maintains a high level of hospitality towards guests as well as within the team

Performs other duties as required or assignedQualifications

Bachelor’s Degree or Associate Degree

2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals

Demonstrated problem-solving, organizational, analytical and business management skills

Excellent communication, leadership and team-building skills

Advanced proficiency in Microsoft Office

Experience with Italian cuisine and wine highly preferred

Job Requirements

Availability to work a flexible schedule often including evenings, weekends and holidays

Ability to lift up to 50 pounds

Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

The base pay range for this position is $75,000 - $90,000 per year.

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.