Warehouse Associate - Outbound

Job Description

Company Overview:

At RS&A, our business is to deliver the most responsive, professional service in the oncology industry so that our clients can provide quality treatment when it’s needed most. We evaluate quality in terms of attitude, experience, and results. Our standards continually evolve, driving us to surpass others’ expectations, as well as our own.

What does "Patient Focused. Quality Driven.” mean to us? Simply put, if we always consider the patient’s experience first and foremost, then the quality of our service will be exceptional.

We offer maintenance, parts, and equipment life cycle services to the oncology industry. Getting the job done right is about working side-by-side with our clients. It's about understanding what makes each facility and each community unique. It's about solving the right problem in the right way the first time. And it's about doing it all with integrity, tenacity, and a genuine passion for our mission.

This is our legacy – this is how we leave our fingerprints on an industry. We are a team of incredible people doing incredibly unrecognizable acts to make a difference in people’s lives.

Functional Description:

Patient Focused. Quality Driven. Operations applies to all field service (both contracted and billed service clients), supply chain services (sourcing, warehousing, fulfillment), and equipment services (planning, evaluations, removals, installations, disposals). Service is personal, requiring team members who possesses a high level of professionalism, ethics, empathy, and interpersonal skills. Given the critical nature of the service we provide, it is imperative that our team get the support they need quickly and have confidence that the team behind them. It is management’s commitment and responsibility to invest in the tools and resources (people included) necessary to achieve our service excellence in support of our team.

Core to this is the Supply Chain team, who is responsible for the effective and efficient sourcing, warehousing, and fulfillment of all products needed to support RS&A’s client commitments. Products are defined as parts, tools, and equipment necessary to complete a task. Each member of the Supply Chain team will directly interface with two unique sets of clients – field service engineers, who are our primary customers, and the cancer treatment center staff, who are the front line to the patients. This requires someone who possesses a high level of professionalism, ethics, empathy, and interpersonal skills.

Scope of Duties:

Great service organizations are continually looking for ways to improve delivery while optimizing costs. Central to this objective is Supply Chain Management. Given the critical nature of the service we provide our clients, it is imperative that our engineers get the high quality parts they need quickly, accurately. The core responsibilities for this position include:

Order Requests & Procurements

Process all Order Requests and Restocks from RS&A.

Supports International shipment needs as needed.

Support physical inventory audits of the Forum Parkway warehouse as directed.

Closing FSE and outside sales work orders

Quality control

Continually improve our operations, including, but not limited to, presenting the business case for infrastructure investments as part of our annual operations planning activities.

Complete all quality checks in alignment with the Materials Handling process for any items being brought back into RS&A’s inventory.

Actively participate in RS&A’s corrective action program.

Outbound shelf management

Ensure the outbound shelf is organized, clean, accessible and safe.

Performance management

Coordinate, execute, and evaluate work performance via the Warehouse Associate (Outbound) dashboard.

Required training – to be provided by RS&A

Forklift training

Hazmat training

IATA training

International shipment training

Required Skillset:

To be successful in this role, the candidate must possess:

1+ years of prior warehouse experience with good knowledge of inventory activities (sourcing, storage, tracking)

Ability to lift at least 70lbs

Strong interpersonal communication, writing, project management, and administrative skills

Prior forklift experience preferred – training and certification will be provided

Intermediate PC skills, including MS Office Suite and Google Docs

Valid driver's license required

High school diploma/GED or equivalent experience

Benefits:

RS&A’s offers the following benefits as part of its Total Rewards program:

Salaried position

Excellent opportunity for development and advancement as part of our employee engagement model

Medical, dental, vision, disability, profit sharing, and 401k retirement plan benefits

Paid company holidays and time off

Standard office hours Monday through Friday

Weekend or Evening hours may be required to support emergency needs and scheduled coverage