Dealership Receptionist

Job Description

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Provide prompt, efficient, quality service to all customers at all times

Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work

Greet customers in a timely, friendly, and professional manner

Answer all external and internal customer questions with honest and genuine concern

Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate

Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.

Process all financial transactions (cash, checks, or credit) and issue appropriate receipts

Balance the cash, checks, and credit transactions daily

Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.

Assist in other administrative duties including sorting and filing

Qualifications

Excellent listening/communication skills, outgoing and positive personality

Punctual nature and ability to handle schedule flexibility and dynamic work environment

Organizational skills to prioritize workload

Experience in accounts payable/receivable tasks

Knowledge of office management systems and procedures

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary

Strong organizational and planning skills

Proficiency in MS Office

Office experience preferred

Benefits

Medical, Dental & Vision Insurance

401K Plan + Match

Paid personal time off and vacation

Short/Long Term Disability/Flex/Life

Growth opportunities