Assistant Athletics Director for Ticket Operations & Service

Manages the UH Athletic Ticket Office event service operations including event ticket sales & distribution, client relations, Box Office and guest services functions.

* Manages the Athletic Ticket Office operations and guest services; including hiring and training of all staff.

* Oversees fiscal administration and operations; including reconciliation of ticketing and donation accounts, cash change funds, accounting and reporting requirements, and other related duties.

* Oversees the creation, production and execution of all ticketing related requirements and event builds for UH Athletics and third-party special events.

* Develop, manage and execute game/event day ticket operations; including staffing and scheduling needs; accounting and reporting; deposit of event ticketing receipts and settlement requirements.

* Maintains and tracks ticketing product inventory, facilities and event related manifests, and data files.

* Identifies services or technology solutions to enhance the customer/guest service experience and assist in achieving defined annual department revenue goals.

* Maintains current and historical sales data to assist with analyzing results and related effectiveness of the ticket sales plans and initiatives implemented for UH Athletics events.

* Ensures compliance with established policies and procedures and adherence to appropriate audit controls as required by internal/external auditors.

* Work with Athletic Ticket Sales & Service, other departments and external constituent groups to execute strategic, effective and successful ticket sales plans and initiatives that align with achieving annual department goals.

Collaborates with Athletic Ticket Sales & Service to initiate and execute group sales, marketing and promotional strategies.

Performs other job-related duties as required.

EEO/AA Bachelors and 5 years experience Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline.

Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.Requires a minimum of five (5) years of directly job-related experience.