Customer Service Representative Retail Store hours per week

Job Description

Customer service is our #1 prority! You will be responsible for helping customers by processing their cleaning orders, explaining our services, resolving issues and maintaining an organized and clean work environment. This is an instore customer service position 30 -35 hours each week.

Responsibilities:

Take care of customer inquiries and issues

Provide information about our services

Update customer records based on interactions in our Point Of Sale system

Develop and maintain a knowledge base of our services

Maintain an organized and clean work area

Communicate will all company departments

Qualifications:

Previous experience in customer service, sales, or other related fields

Skilled at using a Point of Sale system (and or) an app

Ability to connect with customers and learn their preferences

Ability to prioritize and multitask

Positive and professional appearance

Strong communication skills

Comfortable using a smart phone

Able to use google maps

Ability to work at all locations or delivery

Must be able to lift 45+ poundsCompany Description

We care about your clothes and your health!

At Shaffer Dry Cleaning & Laundry, we offer a kinder, gentler way to clean your clothes. Unlike most Tucson dry cleaners, we are perc-free and do not use any harsh, toxic chemicals that pollute the earth and are harmful to people. Our GreenEarth process is safe for you and the air you breathe.

It's healthier for you and makes your clothes softer, brighter and fresher!

Locally owned and operated, we are Southern Arizona's BEST green cleaner.

Convenient 5 locations, Free home/office pick up and delivery.

Fast 24-hour drop off.

Affordable, Competitive pricing.

Quality, excellent service friendly, knowledgeable and caring staff.

Convenient, one-stop source for your dry cleaning, laundry & household needs!