IT Specialist

Job Description

Please note that this is an onsite position in our Bellevue office.

The Information Technology Specialist reports to the Director of IT and deploys, maintains, and provides technical assistance for the company’s IT systems. The Information Technology Specialist is directly responsible for IT support at the facility/facilities where they are based but is also responsible for offering support to all facilities within the organization to ensure coverage across the organization’s national network of mental health treatment centers.

Primary Responsibilities Include:

Deploy and Maintain Office 365 and Windows Defender throughout the organization

Install and configure user workstations

Maintain and troubleshoot network infrastructure

Fully understand and support policies regarding professional ethics, including appropriate boundaries, and client data confidentiality and security; monitor data, including protected health information (PHI) and substance use disorder patient records, according to company, HIPAA Privacy Rule and Security Rule, and 42 CFR Part 2 (Substance Abuse Confidentiality) policies.

Escalate issues that are identified within IT, particularly those related to potential data breaches and HIPAA Privacy and Security Rule violations

Maintain and troubleshoot printers

Maintain and deploy consumables, i.e., printer cartridges • Identify technology needs and escalate in appropriate forums

Maintain security of all IT, EMR, and other organizational systems, including at the facility/individual treatment center level

Develop and train users in IT, EMR, and other organizational systems

Performs other related duties as assigned.

Minimum Qualifications

5+ years of IT experience

Experience managing the full suite of O365 tools including Windows Defender • Bachelor of Science degree in Computer Science, Business, or Healthcare Administration or Management preferred

Strong project management, strategic and technical skills

Experience in IT purchasing and deployment • Experience with asset and network management

Experience with networking, databases, EHRs, and APIs

Have a valid driver’s license in good standing and auto insurance

Successfully complete a comprehensive background check

Our Benefits

Galen Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.

Both full and part-time employees can enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.

All benefits are effective from the 1st of the month following 30 days of hire.

Compensation range for the IT Specialist role is $81,318 - 98,768K/yr.

The range provided is for Washington-based hires only and will be commensurate with candidate experience. Pay ranges for candidates in other locations other than WA may differ based on the cost of living in that geographic location.