Bench Bakery GM

Job Description

SusieCakes is currently looking for a Bench Bakery GM to their team for the SF Market in Marin! We are seeking someone that:

Can travel to locations to support

Has a passion for creating the great guest experience

Loves to hire and train new team members

Supports their peers and is open to feedback and coaching

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today!

In accordance with California law, the expected salary range for this California position is between $85,000 and $100,000 a year. The actual compensation will be determined based on experience and other factors permitted by law.

This position will be based in Marin.

This role requires 47.5 hours a week. *This is a non-exempt role. * weekend availability is a must

BENEFITS & PERKS

Flexible work schedule

Free non-slip shoes (annually!)

Birthday month PTO with complimentary cake

Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)

Medical, dental, vision insurance

Vacation, 401k, FSA

Paid Sick Time

Referral Program

Pet rescue reimbursement and pet insurance

Flexible return to work schedule for maternity leave

Generous 50% discount to all our delicious desserts!

At SusieCakes, we make old-fashioned, sentimental dessert favorites – just like you may remember from your childhood! Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients. Our signature Celebration Cake is a birthday staple on tens of thousands of tables. Our bakeries mix the nostalgia of the past with the warmth and feel of a modern, neighborhood bakery. “Connecting through Celebration” is our purpose and what we strive for every day with our team members, our guests and our community.

Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes:

Leads the team in building genuine guest connections and world class hospitality to Makes Days Better

Supports and works in the kitchen and manages the production process to ensure quality products are delivered

Manages all business goals (staffing (payroll), operating expenses, and budgets)

Manages the development & training of all employees

Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards

Possesses and demonstrates a “One team, One goal” philosophy

Understand and creates partnerships with the community to grow the business and brand

Qualifications:

3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries

Bachelor’s Degree in business or hospitality management, preferred

Ability to work in multiple regional locations

Ability to adapt to a flexible schedule according to business needs

Must have reliable transportation and valid driver’s license

PHYSICAL REQUIREMENTS

Frequent walking, kneeling, bending and reaching overhead

Able to stand for extended periods of time

Must be able to lift, move and carry up to 50 pounds