Social Media Representative

QUALIFICATIONS & REQUIREMENTS:

*Bachelor's degree in social media management, marketing, or a related field.

*A minimum of 2 years' experience as a social media representative, or a similar role.

*A year of customer service experience would be beneficial.

*Excellent knowledge of social media best practices.

*Ability to effectively use a variety of social media platforms, such as Twitter, *Facebook, Instagram, LinkedIn, and Google+.

*Working knowledge of social media tools, such as Hootsuite, Buffer, and Google Analytics.

*Solid customer service skills.

*Good communication and interpersonal skills.

*Ability to work independently in a fast-paced environment.

*Willing to work on site (Philippine Arena, Bocaue, Bulacan)

DUTIES AND RESPONSIBILITIES:

*Attending to all customer queries, concerns, and comments posted to the company's social media platforms.

*Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.

*Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.

*Working with the marketing team to develop comprehensive social media strategies.

*Maintaining a working knowledge of company products to effectively communicate with customers.

*Attending social media-related meetings as required to represent the company.

*Creating and maintaining strong relationships with company partners and external stakeholders.

*Staying informed on social media trends, innovations, and changes.

Interested applicants may submit their resume at

Thank you and Godbless

Summary of role requirements:

Flexible hours available

2-3 years of relevant work experience required for this role

Working rights required for this role

Full time