Coordinator, Ground Transportation

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR).

We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are – from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources – we have one common goal: connect Ohio with the world.

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your “Take Off” will be successful by doing the following with excellence:

Your “Take Off” will be successful by doing the following with excellence:

Provide customer service and assistance for passengers seeking transportation needs.

Monitor parking garage and surface lots and issue violation notices for illegal parking when applicable.

Monitor passenger drop-off and pick-up areas for appropriate activity.

Monitor and document charter bus activity for billing purposes.

Perform related work as required.

Your “Landing” will be smooth if you meet the following requirements:

Your “Landing” will be smooth if you meet the following requirements:

High school diploma or equivalency and minimum one (1) year of experience in ground transportation or related field, such as hotel/hospital valet parking

Excellent customer service skills

Available to work Saturdays and Sundays

Able work in an outdoor environment and walk for the majority of the shift

Able to accurately organize and maintain paper documents and electronic files

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws. The Authority does not tolerate violence or drug use in the workplace.

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