Task Force Front Office Manager

Property Description:

The Fontaine, A Kansas City Hotel, is a trendy and upscale boutique hotel located in the heart of Kansas City, MO, offering an exciting and vibrant work environment for job applicants seeking a career in hospitality. Joining the team at The Fontaine means being part of a property known for its contemporary design, exceptional service, and unique guest experiences. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Fontaine is dedicated to creating a culture that values creativity, innovation, and personalized guest interactions. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, grow their career, and be part of a team that delivers memorable experiences to guests. Joining the team at The Fontaine presents an exciting opportunity to be part of a cutting-edge hotel that is redefining hospitality in Kansas City.

Overview:

Join our team as a Task Force Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Task Force Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. You will manage human resources functions including department orientation, training, coaching, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!

Qualifications:

2+ years of experience in hotel front desk management/supervisory operations or related field

Strong leadership and management skills

Excellent communication and interpersonal skills

Read, write and speak English fluently

Proficient in hotel management software and Microsoft Office

Detail-oriented and able to multi-task effectively

Customer service oriented and committed to providing exceptional guest experiences

Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office

Prior cash handling experience necessary

Ability to work flexible hours, including weekends and holidays as needed

Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Three Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereavement, and Holidays).

401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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