Private Dining Dispatcher

Location:

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description:

To properly take all guests’ Room Service orders, communicate them to other servers and work to expedite their service. To properly perform all control and revenue related paperwork.

Responsibilities:

Must follow all MOS or Forbes standards

Responsible for answering the phone within three rings

Take orders for guests and using last names at least three times during interaction

Knowledge on ways to upsell/suggestive sell

Inform the guest about specials in restaurant

Give the approximate time of delivery for the order

Prepare payment of checks

Knowledge of food menu and wine list and daily specials

Know and adhere to al liability laws

Print and distribute hotel reports

Charge all amenities and coffee orders according to SOP

Complete other duties assigned

Attend all designated staff meetings and training sessions

Assist server with set up and breakdown of trays when available

Communicate amenity issues to manager/concierge when necessary

Qualifications:

Previous food and beverage experience in fine dining or hotel is preferred

Room Service experience is preferred

Must be able to work a flexible schedule including weekends and holidays

TABC and Food Handler certifications are required

Cash handling experience preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

Permanent