Logistics Representative German Speaker

C.H. Robinson seeks a Logistics Representative German Speaker to enhance our TMC team in Wroclaw. In this role, you'll drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network. Bring your passion for logistics, fluency in German, and proactive mindset to deliver exceptional service and drive continuous improvement.

RESPONSIBILITIES

Build relationships with customer contacts to execute day-to-day transportation needs

Proactively monitor, manage, and follow up on shipment daily exceptions

Manage service failures with transportation service providers and work with customers to resolve any potential issues

Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)

Provide prompt and professional response to customer's requests for additional information

Hit tactical and operational KPI targets (Quality and Productivity Metrics)

Manage reconciliation of weekly financial reports

Responsible for running and improving reports on daily shipment activities

Identify and implement operational efficiency gains

Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)

Collect, sort, and distribute operational information to the internal team

QUALIFICATIONS

Required:

4-5 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or Business

Fluency in German and English is a MUST for this role

Willingness to create and adhere to process and plan

Ability to solve problems in an effective and efficient manner

Ability to think creatively and be flexible

Ability to work in a stressful, team-oriented, and fast-paced environment

Friendly, customer-service attitude

Knowledgeable in Microsoft Outlook, Excel, and PowerPoint

Detail-oriented and strong communication skills

What we offer you?

Real career possibilities and the opportunity to develop your talent in a fast-moving, global organization

Benefits package which includes: cafeteria system, private medical insurance, unlimited access to training platform Percipio and GoFluent, Employee Assistance Program ICAS

A fun, positive, and open environment that encourages thinking outside the box

Work in a modern office with convenient access

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

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