About Us
ADESA, is a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.
We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.
We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA!
Role and Team
This role supports customers by inspecting vehicles for condition, wear, tear, neglect, missing parts, mechanical issues, previous repairs and damage/structural damage. Complete required vehicle inspection promptly and accurately including imaging and uploading results of the vehicle condition. Interact with dealers and consumers as needed professionally as the face of ADESA and its collective businesses.
Responsibilities
Communicate in a professional manner with customer (dealer or consumer)
Resolve any customer inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents
Ensure internal and external customers receive prompt, efficient and courteous attention
Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage
Complete inspection of vehicles and ensure adherence to the defined program for the customer.
Capture data accurately on a mobile device, work comfortably with software and technology.
Deliver results in a timely manner
Maintain productivity levels as set forth by management.
Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
Collaborate with Manager and sales team members on customer needs with insights to improve services provided
Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown
Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived
Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection
Complete road test if required by contract or inspection typeKeep current on technology updates, new releases and product development
Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
Develop and maintain knowledge and expertise in areas of competitor products
Other duties as assigned
Skills and Attributes
Critical Thinking / Problem Solving, Ability to enter data on a hand held device, Organizational Verbal & Written Communication, Accountability, Customer Service, Tech Savvy, Mechanically Savvy, Time Management, Relationship Building
Qualifications
High School or GED required
1 year automotive/auction experience preferred
Must be 18 years of age and have a valid driver’s license that meets company requirements
ADESA Benefits and Perks
Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More!
Other Requirements
To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent – standing, watching, touching, listening, walking, talking
Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions:
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
Legal Stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.