Manager, Renewals Sales - APJ

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Manager, Renewals Sales to join our APJ team located in Kuala Lumpur, Malaysia, reporting to the Senior Director of Renewals Sales. In this role, you will lead a team of Renewals Sales representatives who are responsible for the sale and closure of all maintenance and subscription renewals. In this critical leadership position, you will manage a team of Renewals Sales Representatives and drive them to meet or exceed quarterly and annual maintenance and subscription renewal targets.

You are the ideal candidate if you are a strategic thinker who is skilled at motivating a team and collaborating within your team and various departments. You meet deadlines, operate independently, and most importantly, achieve your goals.

What you’ll do:

Manage a group of Renewals Sales representatives and be responsible for their performance

Coordinate and initiate cross-functional meetings

Ensure process adherence, process documentation, and training

Oversee and execute training and coaching opportunities

Identify system/process improvement and drive those plans to completion

Drive operational efficiencies/outlier management

Partner with Renewals management in potential decision making

Engage with Products/IT/Business Analytics with enhancements

Handle customer escalations and prepare root cause analysis

What you’ll bring:

Proven track record of team management with exceptional results

Basic understanding of Infoblox products and services

Exceptional knowledge of Microsoft Office products

Ability to work independently with minimal supervision

Excellent team and people management skills

Ability to remain calm in stressful situations

Exceptional skills in adapting to situations in a dynamic working environment

Experience working with global customers, including both U.S. and international

Exceptional collaboration, social, and interpersonal skills

Exceptional time management skills and ability to complete tasks on time

Demonstrated attention to detail, follow-through, and ability to prioritize quickly

Proficiency in English

What success looks like:

After six months, you will…

Communicate Infoblox technology offering and our value proposition confidently

Be attuned to the Infoblox sales cycle and regional team structure

Built strong relationships with our external and internal stakeholders

After about a year, you will…

Be a role model, lead by example, and help team members develop skills and grow

Identify potential talented members of your team and help them develop additional skills

Be an expert in end-to-end Renewals operations

Identify process gaps and propose solutions

Redefine and streamline the existing process

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

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