Associate Device Management Administrator (Remote)

* Maintain and update golden image (drivers, OS version and application versions) on a monthly basis.

* Provide remediation to security identified vulnerabilities (patches, application version upgrades and new application deployment) * Support a diverse mobile environment and manage iOS/iPadOS, Android, Windows, and macOS devices securely.

* Purge decommissioned devices from Intune and SCCM * Work closely with senior device/endpoint manager in maintaining the Intune/Autopilot environment OSD creation/maintenance, application packaging/deployment, Windows patching, hardware specs, etc.

* Microsoft Endpoint Management - Responsible for device management * Experience in automating applications for software distribution * Administer, integrate, and co-management (Intune-SCCM) * Enforce policies that help keep your organization's data safe on organization-owned and personal devices.

* Effectively and proactively monitor the health and activity of endpoints across the organization.

* Create and deploy app packages and updates for all devices, including laptops, tablets, and mobile devices.

* Systems Administration of asset management and patch management software * Work with other IT teams to configure, test and deploy systems and applications * Provide problem diagnosis and resolution.

* Prioritize and execute tasks, in a time-sensitive environment.

* Ability and desire to conduct research and resolve tickets, from the end user community, for mobile device issues and new products.

* Experience with collaborating on strategic projects in a company setting * Representing the team in Change Control meetings to review and promote change requests Working Conditions: * Standard office conditions.

* Equipment used: Android Devices, iOS Devices, macOS Devices, Windows laptops, Standard office equipment Required Education: * Bachelor's Degree or equivalent experience Required Experience: * Minimum of 2-5 years of hands-on experience in the IT industry * Minimum 2 years device management system experience administering Microsoft Endpoint Manager (Intune), and Microsoft SCCM.

* 1-2 years of Experience in patching utilizing enterprise class solutions (SCCM, Kaseya & Intune) * 1-2 years of Experience of Apple OSX Management systems using Apple Business Manager with InTune.

* 1-2 years of Experience with implementation, and maintenance of corporate BYOD program.

* 1-2 years of Experience using Powershell and other scripting tools * 1-2 years of Experience with Autopilot to configure out-of-the-box experience for auto-enrollment.

* 1-2 years of experience with VDI app and desktop configuration, maintenance, and optimization * 1-2 years of Experience and Expertise with creating detailed process flow diagrams and documentation Desired Experience: * Scripting knowledge Install Script, VB script, Batch script, PowerShell, Wise script, WQL Required Knowledge, Skills & Abilities: * Experience in Autopilot, Co-management, Conditional Access, device policies, MAM for IOS and Android), significant understanding in Azure Active Directory and Office 365, Security (LAPS, Bitlocker) * Knowledge in Microsoft cloud technologies such M365, Azure AD, Azure AD Connect, Hybrid Joined devices, and Azure Ad Joined devices * Knowledge and hands on experience in PowerShell scripting for automation * Attention to detail and excellent troubleshooting and problem-resolution skills * Ability to adhere to and meet deliverables following strict service level agreements * Ability to create custom application packages for automated deployment * Expertise in Deploying Windows 10 Golden Images using Task Sequence and Adding LOB Applications, Drivers, Language packs and Applications to Task Sequence.

* Have an intermediate level of understanding of Windows 10 administration * Have solid understanding to maintain domain services such as AD, GP, OUs, and certificates related to SCCM administration.

* Expertise with computer hardware and software including recent Microsoft and Mac operating systems, and Microsoft and Mac common desktop applications * Flexibility to think strategically as well as provide hands-on assistance and to support the organization in rapidly evolving requirements * Excellent written and oral communication skills * Desire and willingness to work in a collaborative, innovative, flexible, and team-oriented environment * Ability to work calmly and constructively under pressure and meet deadlines; the ability to manage and keep track of multiple tasks simultaneously Required Language(s): * English Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Regular Fulltime