Physical Access Control Systems (PACS) Support Analyst

Job Title : Physical Access Control Systems (PACS) Support Analyst

Job Location : Chennai

Mode of Work : Work from Office, Every day

Job Description :

To provide information technology (IT) and sustainment support to Electronic Security Systems (ESS). Administer physical access control system that is being run on multi-vendor controllers and software like Kantech/ Hikvision/ Honeywell etc, take care of the physical security-related activities like monitoring CCTV, Fire alarm systems (FAS), surveillance etc.

Duties and Responsibilities :

An Access Control Technician is responsible for installing and maintaining physical security systems such as Access control systems, Access controller configurations, CCTV cameras, and other security equipment.

Minimum 5-year experience in the BMS platforms

Familiar with Building Management system and concepts.

Working on various products on BMS like Honeywell, Kantech, Hikvison, Siemens and Access control software.

Assists in identifying and resolving issues with access control software by working with vendors and internal departments to update and troubleshoot software, and escalates issues as needed.

Identifies issues and responds to outages, equipment failures, breakages, etc. Works with vendors to determine and implement solutions.

Extensive knowledge with Biometrics and access card system

Shall perform a diagnostics analysis of equipment failures and restore. Repair to damaged, faulty, or offline components and restoration

Develop a Preventative Maintenance Inspection (PMI) strategy and document it in a plan.

Solid understanding and use of Microsoft Office suits.

Documentation skill to capture the design and architecture of the existing systems.

Full time