Head of Business Programme Management Office

Day to day management of the Group Business Project Management Office and matrix management of project managers embedded in the business lines

Implement and track adherence to these standards

Ensure the business elements of projects are run efficiently and within the above standards

Deliver regular project status updates to project stakeholders and group business heads

Chair the monthly project update meeting which presents project status after they have passed the G2 stage

Ensure project reporting and budgeting is aligned between the BPMO and IT

Liaise with IT on the project pipeline to ensure appropriate consideration of business resource availability and allocation within the PMO

Develop and rollout a process for tracking and reporting the outcome from a project delivery, including an assessment of take up within the business lines

Ensure that the ‘business change’ aspects of projects is matured in the organisation, to cover target operating model definition, user education and system take up and effectiveness

Liaise with IT and the business lines to ensure that systems are handed off to the appropriate function once in BAU mode

Intervene on ‘problematic’ projects to assess them and determine what changes may be required to bring the projects back on track. Then work with senior business stakeholders to effect change

Develop the maturity of the business project management processes and tools used within UBP