Bartender

Job Description

Description:

POSITION SUMMARY:

Bartenders will be responsible to prepare and serve drinks to customers. Able to mix and match ingredients to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the bar or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. Always keep the bar counter and work area neat and clean.

DUTIES AND RESPONSIBILITIES:

Interact with customers, take orders for drinks and food.

Serve food and drinks to the customer.

Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.

Mix ingredients to prepare cocktails and other drinks.

Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.

Prepare alcohol or non-alcohol beverages.

Service Wine and Beer to guests.

Arrange bottles and glasses to make attractive displays.

Assess customers’ needs and preferences and make recommendations.

Ability to Sell or influence others for up selling and suggestive selling.

Provide recommendations and suggestions to guest for choosing drinks and food.

Serve customers in a friendly and helpful manner.

Provide guidance to guests on hotel activities, dining options and general hotel and regional information.

Determine when a customer has had too much alcohol and if required refusing any further serving in a polite way.

Demonstrate a thorough knowledge of food and beverage products, menus and Promotions.

Handle and move objects, such as glasses and bottles, using hands and arms.

Clean up after customers and clean work area.

Wash glassware and utensils after each use.

Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.

Perform physical activities such as lifting and stooping.

Collect payment for drinks served and balance all receipts.

Handle an assigned house bank and follow all cash handling procedures as per hotel standard.

Prepare inventory or purchase requisitions as needed to replenish supplies.

Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.

Stay guest focused and nurture an excellent guest experience.

Comply with all food and beverage regulations.

Perform Other duties assigned by management.

Use your own personality and creativity to support and represent the Twisted Tree brand. Our bartenders play a key role in the restaurant's success by creating quality drinks in a high-volume restaurant/bar.

Keep a positive attitude while working quickly and efficiently to ensure our guest's experience is great!

Consider every guest an asset. We are dependent on the guests choosing our restaurant and strive for them to visit again. The food and service we give today, affects how busy we are tomorrow!

Assess and meet the guests' needs. Not everyone has the same needs, so you need to be flexible.

Be prepared and ready to learn. This requires you to come to work on time and ready to work with a "Get it done" attitude. You are eager to learn new duties and responsibilities to advance your career.

Bars can be noisy and stressful places, but you remain cool under pressure with the ability to work safely and quickly to ensure your drinks are delivered timely and accurately every time.

Work with a team of professionals. You enjoy working with others and through collaboration, our kitchen team turns out delicious food. Sometimes this means being flexible and using your knowledge to help others.

Exhibit clean work habits and understand your shared ownership of keeping a safe and clean work area.

Requirements:

PRE REQUISITIES:

Must be able to communicate in English writing and speaking. Good personality and Positive interpersonal skills required.

Previous experience in similar Job role preferred, but not required.

Must be eligible to work in the United States.

Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required.

EDUCATION:

High School diploma, general education degree or international equivalent required.

EXPERIENCE:

Previous bartending experience required. experience in handling Point of sale (POS) terminals and Stock & Inventory management software.

PHYSICAL ABILITY:

Ability to be on your feet and alert for extended periods of time

Ability to lift up to 35 lbs. as needed

Ability to carry and balance heavy food & beverage trays

Continuous use of hands and arms

Continuous bending, reaching, and twisting

Maintains strong personal image and uniform standards