IT WORKPLACE CONTRACTOR

IT WORKPLACE CONTRACTOR

JOB DESCRIPTION

In a company with strong development, we are looking for a person eager to learn, build relationships, and comfortable with autonomy.

The selected contractor will assist with workplace support for users in the United States and will report to the IT Workplace and Infrastructure manager and team.

He/she will safeguard a high-level quality of the business applications, services, and workstation environments he/she will be given the responsibility to support. On a daily basis, he/she will deals with the incidents, requests, etc.

Versatility is the rule for this role. This technical profile should therefore have knowledge in many areas: The employee workstation environment, system and network architecture, and security to clearly identify incidents and the needs for change of components involved (hardware, software)

Technical Skills

Good knowledge about Enterprise information system

Understanding of the architecture of the production system and its operation

Understanding of different types of operating systems.

Good knowledge of safety procedures and constraints Mastery of production methods and standards (ITIL) Ability to manage providers, outsourcing companies.

Diplomas Required/Qualifications:

Diploma Type: BA preferred

Engineering school (IT, telecoms, generalists)

Experience required:

Our environment is based on the technologies below:

Microsoft Windows 10 / Office 2016 / O365

Diversified security layer on McAfee/Trellix EPO workstations, MS ATA, certificate

Microsoft 2008 R2 Active Directory

File management via Microsoft DFS

Virtualized Infrastructure with 95% ESXi VMware

SCCM 2016 to deploy the Master and Workstation Applications

O365

IronPort/Azure and Sophos email filtering

Enterprise Vault/ O365 Online Archiving for mail archiving

Intune Company Portal

Cisco LAN Switching Preferred

Cisco Meraki WIFI guest Global Solution

TOIP Management and Video Conferencing on Cisco UCS MS Teams - Zoom

Planning via TMS / Cisco CMS and Tiger Reporting

Using the Varonis suite (DA, DP, DN, DCF)

Remote Access Management by ZScaler

Beyond Trust remote support or equivalent remote support software

KEY Points:

Hours for this role: 12:00 noon to 9 PM Monday Friday. No remote option currently.

Dress code: Business professional