Service Support Analyst Contract State NC

W-2 rate - up to $30/hour ON Site position Will accept corp to corp

MUST BE AN US CITIZEN OR HAVE GREEN CARD

This position will assist the NC Medicaid Infrastructure Team Manager in organizing,servicing and deploying computers, Cisco telephone/network, laptops, printers,copiers, scanner, eFax and other technology for the Division of Health Benefits(DHB) employees, contractors, and temporary workers. This position will also serve as a first point of contact for troubleshooting and repairs.

Job Specific Responsibilities:

·Assist with managing division computers and related equipment and software, including deployment and return of desktops, laptops, printers, and all peripherals.

·Serve as a delegated administrator for the North Carolina ID (NCID) system responsible for assisting with creating, deactivating,unlocking, and resetting DHB staff NCID accounts. This information creates the outlook email account for our Active Directory called EADS.